Many human service organizations are experiencing crippling levels of employee turnover, which is often preventable. Organizational culture and dynamics play a critical role in the performance of the agency in addition to many other factors such as leadership behavior, support, etc. Many human service organizations simply cannot move out of a constant state of crisis but there is a solution: The Highly Effective Human Service Organizations Program.

This is a comprehensive 15-month program that will guide organizational leaders to create sustainable and dynamic systems/processes that allow for employees to thrive. This one-of-a-kind program includes Dr. Nolan’s latest book, Highly Effective Human Service Organizations and leverages his vast experience with over 10,000 leaders, consultation with over 100 organizations, and current research on employee performance and retention. Individuals will receive the book, a workbook, and a notebook that will serve as a catalyst for individual growth and organizational transformation. Get ready for a powerful and career-defining experience!

This program is ideal for: senior managers, assistant directors, directors, HR leaders, senior leaders, and executives.

See the module summaries below

Contact Tim at if you have questions or would like to discuss Tim facilitating the program exclusively for your organization.