Tim Nolan, Ed.D.

Is the founder and president of the Human Services Leadership Institute. He is the author of The Essential Handbook for Highly Effective Human Service Managers and The Essential Handbook for Highly Effective Human Service Professionals. Additionally, he is also the creator of the Highly Effective Human Service Managers Program and the Highly Effective Human Service Professionals Program. Tim has worked in the human services field for over 15 years and has worked in several director level positions in human service organizations. He has worked with over 10,000 managers across 22 states and many human service organizations. Tim has presented at numerous conferences and worked with countless human service organizations to enhance staff commitment, performance, and retention.

“I was compelled to write my books and work with organizations after having several negative experiences working in the human services. Like many people, I entered the field wanting to help others and was frustrated to find many leaders contributed to negative cultures where people were pushed away.”

Tim is a faculty member with the University of Phoenix where he teaches various classes in the human services and is a subject matter expert in helping to develop management classes. He holds a bachelor’s degree in organizational management, a master’s degree in human services, and a master’s degree in psychology. He also holds a doctorate degree in education with a specialization in performance improvement leadership.

Please contact Tim for more information on trainings and organizational consultation. He is also available to design training for your organization and leadership curriculum.

SCHOLARLY CONTRIBUTIONS

Books

  • Nolan, T.J. & Johnson, K.L. (2011) The Essential Handbook for Human Service Leaders. Indianapolis, IN: Dog Ear Publishing.
  • Nolan, T.J. (2014). The Essential Handbook for Highly Effective Human Service Managers. Indianapolis, IN: Dog Ear Publishing.
  • Nolan, T.J. (2014). The Essential Handbook for Highly Effective Managers. Indianapolis, IN: Dog Ear Publishing.
  • Nolan, T.J. (2019). The Essential Handbook for Highly Effective Human Service Professionals. Indianapolis, IN: Dog Ear Publishing.

Presentations

  • Nolan, Tim and Johnson, Keith (2011) “Creating the Optimal Environment to Lead” a presentation on equipping Head Start managers with strategies and tools to maximize employee performance and retention presented to the Nebraska Head Start Association Annual Conference, November 3, Omaha, Nebraska.
  • Nolan, Tim and Johnson, Keith (2011), “Head Start is Making a Difference”, keynote address to the Nebraska Head Start Association, November 4, 2011, Omaha, Nebraska.
  • Nolan, Tim (2012), “Creating the Optimal Environment to Lead”, presented to Virginia League of Social Service Executives Annual Conference, April 2012, Richmond, Virginia.
  • Nolan, Tim (2012), “Handling Conflict and Providing Effective Feedback”, presented to Virginia League of Social Service Executives Annual Conference, April 2012, Richmond, Virginia.
  • Nolan, Tim (2012), “Handling Conflict and Engaging Difficult Staff”, presented to Palm Beach County Head Start Pre-Service Conference, August 2012, West Palm Beach, Florida.
  • Nolan, Tim (2013), “Creating the Optimal Environment to Lead” presented to Indiana Association of Rehabilitation Facilities, January 2013, Indianapolis, IN.
  • Nolan, Tim (2013), “Managing Change” presented to Indiana Association of Rehabilitation Facilities, January 2013, Indianapolis, IN.
  • Nolan, Tim (2013), “Handling Conflict and Providing Effective Feedback” presented to Indiana Association of Rehabilitation Facilities, January 2013, Indianapolis, IN.
  • Nolan, Tim (2014), “Creating the Optimal Environment to Lead”, presented to Home Visiting Training Institute Annual Conference, August 2014, Murfreesboro, TN.
  • Nolan, Tim (2014), “Self-Care for Child Welfare Professionals”, presented at Department of Children and Families Child Protection Summit, September 2014, Orlando, Florida.
  • Nolan, Tim (2015), “Inspiring Leadership” keynote address to the Georgia Professional Human Services Association Annual Conference, September 2015, Augusta, Georgia.
  • Nolan, Tim (2018), “Maximizing Staff Commitment Through Compelling Messaging”, keynote address to the National Association for Children’s Behavioral Health Annual Conference, October 2018, San Antonio, Texas.
  • Nolan, Tim (2018), “Creating a Positive Culture”, presented at the National Association for Children’s Behavioral Health Annual Conference, October 2018, San Antonio, Texas.
  • Nolan, Tim (2018), “Leveraging Generational Diversity”, presented at the National Association for Children’s Behavioral Health Annual Conference, October 2018, San Antonio, Texas.
  • Nolan, Tim (2018), “Enhancing Organizational Capacity”, presented at the National Association for Children’s Behavioral Health Annual Conference, October 2018, San Antonio, Texas.
  • Nolan, Tim (2018), “Using Emotional Intelligence to Improve Staff Retention”, presented at the National Association for Children’s Behavioral Health Annual Conference, October 2018, San Antonio, Texas.
  • Nolan, Tim (2018), “Creating and Maintaining a Highly Committed Workforce”, presented at the National Association for Children’s Behavioral Health Annual Conference, October 2018, San Antonio, Texas.

Tim has worked with:
Tennessee Department of Child Services
Florida Department of Children and Families
Texas Department of Family and Protective Services
New York City Administration for Children’s Services
El Paso County Human Services, Colorado
Durham County Department of Social Services
Los Angeles County Department Family and Children’s Services
Dozens of private agencies

Tim is also available for private performance coaching to individuals.