The Human Services Leadership Institute is at the forefront in helping individuals and organizations maximize staff performance and client care. We specialize in helping managers to develop skills to be effective leaders. We also work with organizations to create a dynamic culture that maximizes employee attributes to enhance client care. Nearly 2,000 managers across the country have attended our seminars! 99% of recent attendees have stated our trainings are “excellent” or “good”
1The Human Services Leadership Institute was founded to support professionals in becoming exceptional managers and leaders.
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2We will work with you individually to develop a personalized coaching plan designed to maximize your strengths.
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3Who are serious about standing out not only as a leader in their organization but also in providing optimal service delivery to clients.
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4Individual coaching sessions that will maximize your strengths and focus on areas of opportunities to help make them a strength.
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Essential Leadership Handbook
This critically acclaimed book is a must have for managers at all levels. See “Books” page for information about our book and peer reviews.
Essential Handbook for Workers
This is the ultimate resource for any human service professional in a nonmanagement position. Click on book image or see “Books” page for ordering information-now available for only $16 a book ($17.95 normal price) with free shipping during May and June. 21 core competencies are covered to help any human service worker excel. Agencies will also greatly enhance staff retention and client care. This will be a highly valuable resource to take agency performance to the next level.
“What makes The Essential Handbook for Human Service Leaders unique is that it covers the elements of supervising and is specifically applied to human services. Thanks for tackling this as this is an area I have long seen as something we still are missing the mark on.”
Eva Horner, COO - Heartland for Children
The Essential Handbook for Human Service Leaders is packed with practical information and ideas designed to improve performance and outcomes in human service organizations. The book is an important addition to the field and should be recommended reading for new and experienced leaders.
Robert Barker, MSW - Retired Human Services Executive
You have put together a comprehensive overview of critical issues for human service leaders that is brief, clear, and to the point (Describing The Essential Handbook for Human Service Leaders).
Dave Bundy - CEO of Children's Home Society of Florida
I recently used a great deal of information from your book, The Essential Handbook for Human Service Leaders, with our State and Treatment Directors at our annual leadership conference. Your book is a great tool for those who are clinically-minded and clinically trained and moving toward leadership positions within the human services.
Stacy Bruce - Vice President of Operations at SAFY
There are thousands of books on leadership but few that are specific to the human service field. You’ve done an excellent job of taking leadership principles and behaviors and applying them directly to the human service and non-profit sector.
Heather Gann - Vice President of Operations at Emory Valley Children's Earnly Learning
I really enjoyed the training and I couldn’t help thinking about past experiences I’ve had with difficult staff, how I reacted at every situation, and what I could have done differently. After identifying myself with one of the manager styles, I became conscious that I need to improve my approach to conflict.
Yadira M. - Attended a Training
Welcome to the Human Services Leadership Institute
The Human Services Leadership Institute was founded to support professionals in becoming exceptional managers and leaders. Through our innovative, dynamic, and thought-provoking trainings we are helping to change the way that managers in the human services see their role in developing and creating empowering environments to maximize client care and staff performance. Over 2,000 managers across the country have attended our seminars with excellent feedback. 99% or recent attendees have reported our training to be “excellent” or “good”
The Essential Handbook for Effective Human Service Professionals is now available. This book is for line workers (i.e. case managers and any non-management staff) looking to take their performance to the next level. This is also an ideal resource for agencies to purchase to enhance staff committment, retention, and client care. See “Books” page for ordering information. Over 100 agencies have ordered copies with Arizona DHS ordering 110 copies.
Main trainings offered at this time:
Creating the Optimal Environment to Lead
Effectively Handling Conflict, Providing Feedback, and Engaging Difficult Staff
Essential Leadership Strategies for Exceptional Human Service Managers
Essential Strategies for Effective Human Service Professionals (for line workers)
Effectively Managing Change
See full training descriptions under Trainings page
Join our free networking groups on LinkedIn. Both groups are comprised of professionals in the human services from around the country and designed to share best practices with each other. This is an excellent opportunity to bounce ideas off others who are in the same position.
For managers and supervisors:
For directors and above (over 350 members already joined): http://www.linkedin.com/groups/Human-Services-Leadership-Group-4332420/about
- Upcoming Trainings
6/20/13: Essential Skills for Highly Effective Human Service Professionals (Ft. Lauderdale)
6/21/13: Essential Skills for Highly Effective Human Service Managers (Ft. Lauderdale)
North Carolina 7/8-7/12/13
7/09/13: Essential Skills for Highly Effective Human Service Professionals (Moore County)
7/10/13: Essential Skills for Highly Effective Human Service Managers (Moore County)
7/11/13: Essential Skills for Highly Effective Human Service Professionals (Rowan County)
7/12/13: Essential Skills for Highly Effective Human Service Managers (Rowan County)
7/8/13: Open for private agency trainings
7/23/13: Essential Skills for Highly Effective Human Service Professionals (Spotsylvania County)
7/24/13: Essential Skills for Highly Effective Human Service Managers (Spotsylvania County)
7/25/13: Essential Skills for Highly Effective Human Service Professionals (Richmond)
7/26/13: Essential Skills for Highly Effective Human Service Managers (Richmond)
7/22/13: Open for private agency trainings
Contact us about conducting a training for your agency!
- Recent Training Comments
Of nearly 100 responses to our recently implemented online training survey 99% have rated our trainings “excellent” or “good”
“I highly recommend this training to all supervisors. My Name is R.T. and I have been in CPS for 20 years and leadership for 12 years and this training would have been very beneficial to me when I first became a supervisor. This training was not a waste of time and this comes from a Forcing Shark. Attend the training and see what you are…….”
“I’ve been to two of Tim’s trainings and both times have come away with relevant and useful personnel best practices which make a positive difference and can be implemented right away.”
“Everything! The participation and movement of the meetings. Tim is excellent at keeping the training moving in many directions and still staying on task. The training is not boring and Tim brings people to the table to discuss the many issues about supervision. The training is fun and a great benefit to supervisors.”
“That we were given an opportunity to present actual problems and receive advise or tips, for a more effective way to handle a situation. I also appreciated that there was enough time for other members of the class to offer imput on any situations that were present that may be helpful. Everyone seemed comfortable enough to participate so I not only learned from the instructor, but from peers experiences. I really think it is the best training I have attended.”
“Tim kept you engaged every minute of the training!”
“Great ideas on how to handle situations. Generally I am not a lover of role playing but this was done in a way that was both thought-provoking and inclusive of the group and class.”